Effective Date: March 30, 2025

At Eavestrough Durham, accessible from https://www.eavestroughdurham.ca, protecting your privacy is a top priority. This Privacy Policy outlines what information we collect, how we use it, and your rights as a visitor to our website.


Who We Are

Our website address is: https://www.eavestroughdurham.ca. We provide professional roofing and eavestrough installation and repair services across Oshawa, Whitby, Ajax, Pickering, and surrounding areas in the Durham Region.


Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized hash of your email address may be sent to the Gravatar service to determine if you’re using it. You can review Gravatar’s privacy policy here: https://automattic.com/privacy. Once your comment is approved, your profile picture will be visible publicly in the context of your comment.


Media

If you upload images to our website, we recommend removing embedded location data (EXIF GPS) from the image files. Visitors to the website can download and extract location data from images.


Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for convenience. These cookies will last for one year.

When visiting our login page, a temporary cookie is set to determine if your browser accepts cookies. It contains no personal data and is deleted when you close your browser.

When you log in, we set cookies to save your login information and display preferences. Login cookies last two days, screen option cookies last a year. Selecting “Remember Me” will keep your login active for two weeks. Logging out removes login cookies.

If you edit or publish content, another cookie will be stored in your browser. This cookie includes no personal data and only indicates the post ID of the article edited. It expires after one day.


Embedded Content from Other Websites

Articles and pages on this site may include embedded content (e.g. videos, images, or articles). Embedded content behaves in the same way as if the visitor accessed that content directly from the third-party website.

These websites may collect data, use cookies, track your interaction with their content, and monitor your activity if you’re logged in to their platform.


Who We Share Your Data With

If you request a password reset (for admin accounts), your IP address will be included in the reset email.


How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely for moderation and follow-up purposes.

If you register on our site (if registration is enabled), your personal information is stored in your user profile. You can view, edit, or delete your information at any time, except for your username. Site administrators can also access and edit user data.


What Rights You Have Over Your Data

If you have an account on our site or have left comments, you may request an exported file of the personal data we hold about you. You may also request that we erase any personal data, excluding data we are required to retain for administrative, legal, or security reasons.


Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.


Contact Us

For any questions regarding this Privacy Policy or to request information about your data, please contact:

📧 Email: info@eavestroughdurham.ca
📞 Phone: 647-977-8840
📍 Service Areas: Oshawa, Ajax, Pickering, Whitby, and surrounding Durham Region communities